Privacy Policy

Privacy Policy & Personal Data Protection Notice

At Kiara Realty, we respect your privacy and are committed to safeguarding your personal information in accordance with the Personal Data Protection Act 2010 (“PDPA”) and applicable laws of Malaysia.

This Privacy Policy explains how we collect, use, store, process, and protect your personal data when you interact with us through our website, services, communications, or business dealings.

By providing your personal information to us or continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described below.

1. Collection of Personal Data

In the course of providing our services, we may collect personal information from customers, prospective clients, landlords, tenants, buyers, sellers, business partners, vendors, service providers, employees, and job applicants.

Personal data may be collected through:

Website enquiry forms
Property registrations
Rental or sales transactions
Phone calls, emails, and meetings
Property viewings and events
Marketing campaigns and promotions
Business cards and referrals
Social media interactions
Documents submitted to us for processing

We only collect personal data through lawful and transparent means.

2. Purpose of Collecting Personal Data

Your personal data may be collected, used, and processed for purposes including but not limited to:

Providing property-related services
Responding to enquiries and requests
Property sales, leasing, and management matters
Preparation of agreements and documentation
Client communication and customer support
Processing payments and transactions
Conducting background or credit checks where necessary
Marketing and promotional activities
Sending updates, newsletters, or property information
Compliance with legal and regulatory obligations
Internal administrative and operational purposes
Security, fraud prevention, and risk management

3. Types of Personal Data Collected

The personal information we may collect includes:

Full name
Identification or passport details
Contact information (phone number, email address, mailing address)
Nationality and demographic information
Employment and company details
Financial or income-related information where required
Property preferences and transaction details
Any other information relevant to our services

4. Disclosure of Personal Data

We respect the confidentiality of your information and will not sell or unlawfully disclose your personal data.

However, your information may be shared with selected third parties where necessary, including:

Banks and financial institutions
Lawyers and professional advisers
Government agencies and regulatory authorities
Property developers, landlords, or management offices
Service providers and business partners
Contractors, consultants, or vendors involved in related services

Any disclosure will only be made for legitimate business, legal, or operational purposes.

5. Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting, or operational requirements.

Once the information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise the data.

6. Data Security

We take reasonable administrative, technical, and security measures to protect your personal data from:

Unauthorised access
Misuse
Loss
Disclosure
Alteration or destruction

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Cookies & Website Usage

Our website may use cookies or similar technologies to improve user experience and website functionality.

Cookies may help us:

Understand website traffic and usage
Improve website performance
Personalise user experience

You may disable cookies through your browser settings, although some website features may not function properly as a result.

8. Transfer of Personal Data

Where necessary, your personal data may be transferred to affiliated companies, service providers, or third parties located within or outside Malaysia for operational, administrative, or service-related purposes.

Any such transfer will be carried out with appropriate confidentiality and security safeguards.

9. Access, Correction & Withdrawal of Consent

You may request to:

Access your personal data
Correct inaccurate or outdated information
Withdraw consent for marketing communications
Limit or object to certain processing activities
Request deletion of your personal data, subject to legal obligations

Requests may be subject to applicable legal requirements and reasonable processing time.

10. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services.

The latest version will always be available on our website.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us.

Data Protection Contact

Kiara Realty
Suite A-8-10, Plaza Mont Kiara , 2 Jalan Kiara, Mont Kiara 50480 Kuala Lumpur
Phone: +603 6203 1777
Email: kiaracare@kiararealty.com.my

Last Updated: 25th May 2026